Comcast Updates
1. When John returned our equipment and handed the rep our cancellation letter, he threw it in the trash.
2. I just got our cell phone bill for the month. We racked up over $60 in cell phone charges trying (unsuccessfully) to get Comcast to get our land line working again.
And they had the audacity to call here last week to try to get us to come back.
Suckered once, shame on you. Suckered twice, shame on me. I'm not getting suckered the second time by them. We're enjoying our working phone and internet, and really enjoying the satellite TV reception.
2. I just got our cell phone bill for the month. We racked up over $60 in cell phone charges trying (unsuccessfully) to get Comcast to get our land line working again.
And they had the audacity to call here last week to try to get us to come back.
Suckered once, shame on you. Suckered twice, shame on me. I'm not getting suckered the second time by them. We're enjoying our working phone and internet, and really enjoying the satellite TV reception.
posted by KathyGS at
11:27 PM
1 Comments:
Hello Kathy,
I know you are not interested in coming back as a customer to our company - I understand that.
I would really like to share your experience with our local leaders so that we can find out what went wrong and how we can learn from the mistakes. Again, I apologize for all your troubles.
Sincerely,
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com
By
ComcastCares1, at April 02, 2009 2:23 PM
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